Read labels carefullyFor lactose intolerance
Some people avoid lactose but tolerate milk proteins; needs vary by individual.
A clear guide to sorbets and plant-based frozen desserts made without milk ingredients, with careful attention to texture and allergen communication.
Explore the guide ↓
Recipes made without milk can still be produced in environments where milk is handled. People with milk allergy should review current allergen information and discuss cross-contact controls before ordering. Lactose intolerance and milk allergy are different considerations.
Often the simplest dairy-free format, with fruit, water and sugar as the structural core.
Mild and creamy, especially suited to vanilla, caramel and biscuit flavours.
Rich body and a distinctive aroma that works well with cacao and tropical fruit.
Ingredient and cross-contact information should be considered before every purchase.

Use these three perspectives to compare flavour, texture and the way each option fits a serving moment.
Read labels carefullySome people avoid lactose but tolerate milk proteins; needs vary by individual.
Ask before orderingAvoiding milk ingredients may not be enough when cross-contact is a concern.
Enjoy the varietyDairy-free can simply be a flavour or lifestyle choice.
A clear sequence makes tasting, serving or planning easier and more consistent.
State that you need a dairy-free product and explain whether milk allergy is involved.
Ask whether the recipe contains milk-derived ingredients such as whey or casein.
Ask about shared scoops, tubs, preparation surfaces and mix-ins.
Make a personal risk decision based on the information provided.
Use this table as a starting point, then check current product information for the exact recipe and service context.
| Option | Contains dairy ingredients? | Texture | Important check |
|---|---|---|---|
| Fruit sorbet | Normally no | Light and icy-smooth | Shared scoop or cabinet |
| Oat frozen dessert | No milk by recipe | Creamy | Gluten and milk cross-contact |
| Coconut frozen dessert | No milk by recipe | Rich | Tree-nut classification varies by jurisdiction |
| Lactose-free dairy ice cream | Yes, milk remains | Traditional creamy | Not suitable for milk allergy |
“The phrase “dairy-free” answers one question. Good allergen communication answers the questions that follow.”— London Sam’s allergen approach
Product recipes and operating conditions can change. For allergies or specific dietary needs, request current information before ordering.
No. Lactose-free dairy products still contain milk proteins and are not suitable for milk allergy.
Yes. Soya may be used in a base, chocolate or emulsifier and should be declared when relevant.
Some are, some are not. Cones may contain milk, butter or shared-equipment warnings.
Contact us in advance so current recipes, supplier labels and preparation controls can be discussed.
Review the dairy-free collection and contact us for current ingredients and cross-contact information.
Ask about current availability →